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Email Setup

Anava can send email notifications when detections occur. This guide covers email configuration, templates, and alert routing.

Email Capabilities​

FeatureDescription
Immediate AlertsEmail sent within seconds of detection
Digest SummariesHourly/daily digest of events
Custom TemplatesBranded email content
Image AttachmentsInclude detection snapshots
Recipient RoutingRoute by detection type/location

Configuring Email​

Step 1: Enable Email Notifications​

  1. Navigate to Settings → Notifications → Email
  2. Toggle Enable Email Notifications
  3. Configure provider settings (below)

Email Provider Options​

Use Anava's built-in email service:

Option 2: Custom SMTP​

Use your own mail server:

SettingDescriptionExample
SMTP HostMail server addresssmtp.company.com
PortSMTP port587 (TLS) or 465 (SSL)
UsernameSMTP authenticationalerts@company.com
PasswordSMTP password********
From AddressSender emailanava@company.com
From NameSender display nameAnava Security

Option 3: SendGrid​

For high-volume, reliable delivery:

  1. Create SendGrid account
  2. Generate API key
  3. Enter API key in Anava settings

Step 2: Configure Recipients​

Static Recipients​

Add email addresses that receive all alerts:

  1. Go to Recipients tab
  2. Click + Add Recipient
  3. Enter email address
  4. Configure alert preferences

Dynamic Routing​

Route alerts based on detection properties:

ConditionRecipients
Group = "High Security"security-team@company.com
Object = "Weapon"security@, police-liaison@
Time = After Hoursnight-watch@company.com

Step 3: Configure Alert Triggers​

Choose which detections trigger emails:

By Object Type​

ObjectEmail?Rationale
WeaponAlwaysCritical threat
Person (after hours)YesPotential intrusion
Person (business hours)Digest onlyToo frequent
VehicleDigest onlyRoutine

By Confidence​

Set minimum confidence threshold:

  • Critical alerts: 80%+ confidence
  • Standard alerts: 90%+ confidence
  • Digest: All detections

By Schedule​

Time-based email rules:

  • Immediate: Outside business hours
  • Delayed/Digest: During business hours

Email Templates​

Default Template​

Anava includes a professional default template with:

  • Detection summary
  • Camera and location
  • Timestamp
  • Snapshot image
  • Link to session

Custom Templates​

Create branded templates:

  1. Go to Settings → Notifications → Templates
  2. Click + Create Template
  3. Design using HTML/CSS
  4. Add dynamic variables

Available Variables​

<!-- Detection Info -->
{{detection.summary}}
{{detection.timestamp}}
{{detection.confidence}}

<!-- Camera Info -->
{{camera.name}}
{{camera.group}}
{{camera.location}}

<!-- Objects -->
{{#each objects}}
  {{this.name}}: {{this.confidence}}%
{{/each}}

<!-- Questions -->
{{#each questions}}
  {{this.text}}: {{this.answer}}
{{/each}}

<!-- Links -->
{{session.url}}
{{image.url}}

Example Custom Template​

<!DOCTYPE html>
<html>
<head>
  <style>
    .header { background: #1a1a2e; color: white; padding: 20px; }
    .content { padding: 20px; }
    .alert { background: #fee2e2; border-left: 4px solid #ef4444; padding: 15px; }
    .image { max-width: 100%; border: 1px solid #ddd; }
  </style>
</head>
<body>
  <div class="header">
    <h1>🚨 Security Alert - {{camera.group}}</h1>
  </div>

  <div class="content">
    <div class="alert">
      <strong>{{detection.summary}}</strong>
    </div>

    <p><strong>Camera:</strong> {{camera.name}}</p>
    <p><strong>Time:</strong> {{detection.timestamp}}</p>
    <p><strong>Confidence:</strong> {{detection.confidence}}%</p>

    <h3>Detection Image</h3>
    <img class="image" src="{{image.url}}" alt="Detection snapshot">

    <p>
      <a href="{{session.url}}">View Full Session Details →</a>
    </p>
  </div>
</body>
</html>

Digest Emails​

Configure Digest Schedule​

  1. Go to Settings → Notifications → Digests
  2. Configure schedule:
    • Hourly: Every hour summary
    • Daily: End-of-day summary
    • Weekly: Weekly report

Digest Content​

Digests include:

  • Total detections by type
  • Detection trend charts
  • Top cameras by activity
  • Notable events summary

Testing Email​

Send Test Email​

  1. Go to Settings → Notifications → Email
  2. Click Send Test Email
  3. Verify delivery to your inbox

Test with Real Detection​

  1. Trigger a detection (walk in front of camera)
  2. Check email delivery
  3. Verify content and images

Troubleshooting​

Emails Not Arriving​

  1. Check spam folder

    • Add anava.ai to safe senders

  2. Verify recipient address

    • Check for typos
    • Confirm inbox exists

  3. Check SMTP settings (custom SMTP)

    • Test connection
    • Verify credentials

  4. Check notification rules

    • Ensure detection matches trigger criteria
    • Check schedule constraints

Images Not Loading​

  1. Check email client

    • Enable image loading
    • Check blocked content

  2. Image URL expired

    • Links expire after 7 days
    • View session directly for archived images

Delayed Emails​

  1. Check rate limits

    • High-frequency detections may queue

  2. Check SMTP server

    • Verify server health
    • Check queue status

Best Practices​

Avoid Alert Fatigue​

  1. Be selective

    • Only email for actionable events
    • Use digests for routine monitoring

  2. Route appropriately

    • Security team for threats
    • Operations for routine events

  3. Set thresholds

    • High confidence for immediate
    • Include context for review

Email Security​

  1. Use TLS

    • SMTP over TLS (port 587)
    • Never plain SMTP

  2. Secure credentials

    • Use app passwords
    • Rotate regularly

  3. Monitor for abuse

    • Track send volumes
    • Alert on anomalies

Template Best Practices​

  1. Mobile-friendly

    • Responsive design
    • Clear, readable text

  2. Quick scanning

    • Summary at top
    • Clear visual hierarchy

  3. Actionable

    • Direct links to sessions
    • Clear next steps