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Genetec Security Center Integration

This guide explains how to configure Genetec Security Center to receive and respond to Anava detection events.

Prerequisites​

  • Genetec Security Center 5.11+ installed
  • Genetec Security Desk for monitoring
  • Cameras added to Security Center with Anava ACAP installed
  • Anava skills and profiles configured

Understanding Anava Events in Genetec​

Anava emits ONVIF events that Genetec receives as "Camera Events" or "Analytics Events".

Genetec Security Center event flow for Anava ONVIF events

Step 1: Add Camera to Security Center​

If not already added:

  1. Open Config Tool
  2. Navigate to Video → Video Units
  3. Click Add Video Unit
  4. Enter camera IP, credentials
  5. Complete the wizard

Step 2: Enable ONVIF Analytics​

Configure camera to send analytics events:

  1. In Config Tool, select the camera
  2. Go to Capabilities tab
  3. Enable Analytics Events
  4. Click Refresh capabilities if needed

Step 3: Create Custom Event Types​

Define event types for Anava detections:

  1. Go to System → General Settings → Events
  2. Click Add Custom Event
  3. Create events matching your Anava objects:
Event NameEntity TypeDescription
Anava - Person DetectedCameraPerson detected by Anava AI
Anava - Weapon DetectedCameraPotential weapon detected
Anava - Unauthorized AccessCameraUnauthorized person detected

Step 4: Create Event-to-Action Rules​

  1. In Config Tool, go to System → Tasks → Event-to-Actions
  2. Or use Security Desk → Event-to-Actions task

Example: Alarm on Person Detection​

Create new Event-to-Action:

When:

  • Event: Camera analytics event
  • Source: [Select camera(s)]
  • Event data contains: "Person"

Then:

  • Trigger alarm
  • Display on Security Desk alarm list
  • Start recording (high quality)

Example: Bookmark on Any Detection​

When:

  • Event: Camera analytics event
  • Source: All Anava cameras

Then:

  • Add bookmark to recording
  • Include event data in bookmark

Example: Integration with Synergis Access Control​

When:

  • Event: Anava - Unauthorized Access
  • Source: Entry cameras

Then:

  • Lock associated door
  • Trigger high-priority alarm
  • Notify security operators

Step 5: Configure Alarms​

Create Alarm Configuration​

  1. Go to Alarms → Alarm Monitoring
  2. Create new alarm configuration

Alarm Properties:

  • Priority: High (for weapons), Medium (for persons), Low (for monitoring)
  • Auto-acknowledge: Based on policy
  • Escalation: Define escalation timeline

Map Events to Alarms​

In Event-to-Action:

  • Use "Trigger alarm" action
  • Select appropriate alarm configuration
  • Include context from Anava detection

Step 6: Configure Security Desk Display​

Alarm Tiles​

  1. In Security Desk, go to monitoring task
  2. Add alarm tiles to workspace
  3. Filter by Anava event types

Camera Pop-up on Alarm​

Configure automatic camera display:

  1. In alarm configuration, set Display entity to camera
  2. Configure pop-up tile in Security Desk layout

Step 7: Test the Integration​

  1. Generate Anava detection (trigger profile)
  2. Verify in Security Desk:
    • Alarm appears in alarm queue
    • Camera displays in monitoring tile
    • Recording includes bookmark
  3. Check Config Tool Event-to-Action logs

Advanced Configuration​

Federation​

For multi-site deployments:

  1. Configure event forwarding between directories
  2. Centralize Anava alarms at headquarters
  3. Use consistent event naming across sites

Mobile Integration​

Anava events on Genetec Mobile:

  1. Enable push notifications for alarm priorities
  2. Configure mobile alarm acknowledgment
  3. Include camera snapshots in notifications

Integration with Mission Control​

For operations centers:

  1. Create dashboard with Anava event statistics
  2. Add trend charts for detection volumes
  3. Configure geographic display for alarm locations

Troubleshooting​

Events Not Appearing​

  1. Check camera connection

    • Camera should show "Online" in Config Tool
    • Verify ONVIF capabilities are enabled

  2. Check analytics settings

    • Ensure analytics events are enabled on camera
    • Refresh capabilities if needed

  3. Verify Anava is sending events

    • Check Anava Sessions dashboard
    • Ensure objects are configured as "stateful"

Event-to-Action Not Triggering​

  1. Check rule conditions

    • Verify event type matching
    • Check source camera selection

  2. Check rule is enabled

    • Disabled rules show greyed out

  3. Check action permissions

    • User running service must have permission for actions

Alarm Issues​

  1. Alarms not appearing

    • Verify alarm configuration is linked to event-to-action
    • Check Security Desk alarm queue filters

  2. Too many alarms

    • Adjust Anava confidence thresholds
    • Add pre-filter to skills
    • Use time schedules in event-to-action

Best Practices​

Event Naming​

  • Prefix all Anava events with "Anava -"
  • Include detection type in name
  • Keep names consistent across sites

Alarm Prioritization​

DetectionPriorityResponse
WeaponCriticalImmediate
Unauthorized accessHighWithin 1 minute
Person after hoursMediumWithin 5 minutes
Monitoring eventsLowDaily review

Performance​

  • Limit concurrent high-quality recordings
  • Use recording priorities appropriately
  • Archive alarm logs regularly